Go Back  Offshoreonly.com > General Discussion > Beware and Stolen
Beware of Castle Marine Outlet >

Beware of Castle Marine Outlet

Notices

Beware of Castle Marine Outlet

Thread Tools
 
Old 09-14-2011 | 11:33 AM
  #21  
Registered
 
Joined: Jan 2009
Posts: 935
Likes: 0
From: Wilson, NY
Default

Originally Posted by Knot 4 Me
Yeah, I have to agree with you that is pretty poor on their part not to provide some sort of good faith assistance towards the problem. IMO, they should have at least diagnosed the problem for free and then offered parts at cost.

I agree with this statement. (unless you got it for 3-4k less than he originally wanted, just to unload it. Then I'd say you got a great deal to begin with...now fixing anything is on you.)

Last edited by tinman565; 09-14-2011 at 11:37 AM.
tinman565 is offline  
Reply
Old 09-14-2011 | 12:09 PM
  #22  
Indy's Avatar
Member #154
25 Year Member
Platinum Member
 
Joined: Oct 2000
Posts: 8,000
Likes: 1,072
From: SW CT & Long Island Sound
Default

Originally Posted by Fast Willy
You be be a private seller. Not a Dealer selling a boat, big difference.
You still haven't told us why it's the dealers responsibility. How is it that they're responsible for a broken part? Where are the facts...was the whole engine rebuilt including all the bolt ons, or just the head, or cylinders, or rings, or whatever. What's your definition of a complete rebuild? Because somebody rebuilds a head they're responsible for a starter for example? You make it seem like it's a new engine in which case you might have a claim against the shop who did the work. And if the dealer fixes the problem where do you draw the line...one week, two weeks, a month, a year? Do you have a relationship with this marina? Do you know who did the work? How old are the parts that broke? Is this your first boat? Sea trial? What's to stop you from going back if something else breaks? What did you do to minimize the risk of purchasing a boat which is basically an object that does nothing but break down and drain your bank account?

I understand you're pissed, can't really blame you but this is a business transaction. I'm sorry I'm not with you as of yet, you just haven't given us all the information to give a sound opinion.

Edit: I'm rarely on the dealers/brokers/marina's sides. It's obvious that goodwill is not part of their business plan for some, maybe their regular customers get some slack, but what I'm getting out of this is that it's buyer beware if you purchase from Castle Marine Outlet...which it should be in any instance when it comes to a boat.

Last edited by Indy; 09-14-2011 at 12:16 PM.
Indy is offline  
Reply
Old 09-14-2011 | 12:59 PM
  #23  
Registered
 
Joined: Jul 2010
Posts: 779
Likes: 2
From: Conway, AR
Default

I agree with most here, you bought a used boat. Period. Now, if in your purchase agreement, it stated you had X amount of time for a warranty, then that is a very different case. I recently sold a boat to an individual, he knew the boat was USED, if two days after he came back to me and said "you gotta give me $500 dollars cause the gimbal bearing went out", I would have told him to pound sand. He test drove the boat, and noted ALL of the deficiencies and STILL wanted to buy the boat. Fortunately I took general maint and upkeep of the boat seriously, but he didn't know that except for me telling him. Take a good look at your purchase agreement, I guarantee it will state somewhere, maybe in very small print, that the BUYER accepts the merchandise in the condition at time of sale. Sorry for your troubles, but welcome to the boating world.....
CrownHawg is offline  
Reply
Old 09-14-2011 | 01:26 PM
  #24  
Thread Starter
Registered
 
Joined: Aug 2006
Posts: 54
Likes: 0
Default

I'll leave it as is, boat broke in 4 hrs. Dealer offered no help at all, this is not how you do buisness. BTW boat runs great now, 21 hrs of use with no issues. The END!!!!!
Fast Willy is offline  
Reply
Old 09-14-2011 | 01:43 PM
  #25  
CigDaze's Avatar
Platinum Member
20 Year Member
Platinum Member
 
Joined: Jun 2001
Posts: 21,346
Likes: 10
Default

Originally Posted by Fast Willy
...this is not how you do buisness...
Says who?...
Say you buy a house and the next month the A/C takes a crap. Do you expect the seller to "pitch in" to help with repairs?...I don't think that's how it works.

I know it sucks and I empathize, but that's the just nature of the game. You bought a used boat that's out of warranty. End of story.
CigDaze is offline  
Reply
Old 09-14-2011 | 02:58 PM
  #26  
Registered
15 Year Member
 
Joined: Feb 2006
Posts: 519
Likes: 15
Default

Castle Marine Outlet's web site directs you to Premier Marine Sales
and Service. Their web page states:

Our services extend from powerboats to motor yachts in the Mid-Atlantic area. Our dedications to quality and customer satisfaction are our main objectives. Our 35 Years of experience assure you of receiving quality work and specialized attention. No job is too small.

So much for putting things in writing eh?

What some of you guys seem to ignore is that when one goes to a
well established and/or large dealership there is an implied trust that
everything is above board. I know I think it does. I'm sure this is
Fast Willy's reasoning also. Could Fast Willy have been a better
consumer? Sure. Should Castle Marine Outlet act differently? Yes.
It seems that many businesses these days don't respect anything
except a lawsuit. So sue them. Maybe a lemon law should be
written to cover boats.
dbkski is offline  
Reply
Old 09-14-2011 | 03:15 PM
  #27  
offshoredrillin's Avatar
VIP Member
20 Year Member
VIP Member
 
Joined: Feb 2004
Posts: 12,314
Likes: 1,556
From: Maryland
Default

Originally Posted by dbkski
Castle Marine Outlet's web site directs you to Premier Marine Sales
and Service. Their web page states:

Our services extend from powerboats to motor yachts in the Mid-Atlantic area. Our dedications to quality and customer satisfaction are our main objectives. Our 35 Years of experience assure you of receiving quality work and specialized attention. No job is too small.

So much for putting things in writing eh?

What some of you guys seem to ignore is that when one goes to a
well established and/or large dealership there is an implied trust that
everything is above board. I know I think it does. I'm sure this is
Fast Willy's reasoning also. Could Fast Willy have been a better
consumer? Sure. Should Castle Marine Outlet act differently? Yes.
It seems that many businesses these days don't respect anything
except a lawsuit. So sue them. Maybe a lemon law should be
written to cover boats.
Bingo...we have a winner... I agree 100%.
offshoredrillin is offline  
Reply
Old 09-14-2011 | 04:27 PM
  #28  
Registered
 
Joined: Jan 2009
Posts: 935
Likes: 0
From: Wilson, NY
Default

I say it all depends on how much of a "deal" he got on the boat. Maybe willy jewed him down alot...or made some kinda special deal with the dealer to get it cheaper. Lets pretend the boat was listed for $27k (and lets say thats what these boats are all going for)...so maybe the dealer is having an off year, or him and willy come to some kinda agreement cause its the "end of the season sale"...or maybe the trailer needed a little work. Whatever the deal was....so willy gets this boat for lets say $20k...out the door. Do you think the dealer is gonna take some MORE punishment (money wise) on a boat he probably didnt make much on anyway ? I'm not saying this is the exact case...just throwing out ideas. Its really none of our business, but I'd be curious as to what the boat was honestly listed at...and what he honestly paid for it. Did the dealer throw in a whole bunch of extras in the first place ? I need more details !!!!!!!!!
tinman565 is offline  
Reply
Old 09-14-2011 | 05:18 PM
  #29  
Banned
 
Joined: Apr 2008
Posts: 2,004
Likes: 0
From: Boca/Brentwood
Default

Originally Posted by Indy
Sorry...I just don't see how it's the dealers fault. You're expecting good will is how I translate this. It's the dealer's fault if they knew of these items prior to sale, it's their fault if they are covering up something, it's their fault if they're misrepresenting the product. So far I don't see any evidence of that unless you're not being clear. You've also left out a ton of facts so we have nothing to go on.

If I sell my truck to a buyer and he comes back a few days later stating that the stater motor failed and he's looking for money I tell him to go away. Kinda the same thing here...unless you know more than what you're telling us.
Private person can say go away not a dealer at least most of the states it's that way as is private deal only
PARADISE ISLAND is offline  
Reply
Old 09-14-2011 | 06:00 PM
  #30  
Registered
 
Joined: Jul 2010
Posts: 779
Likes: 2
From: Conway, AR
Default

I would think it depends on what the purchase agreement stated. Fastwilly, don't get me wrong, I think a dealer that would intentionally pass off a known problem to a customer is definitely someone I would not want to do business with, we are just letting everyone know that in this economy, the buyer HAS to be cautious. The dealer could have been a little more helpful in the matter, but like Tinman said, if he only broke even or made very little in the original deal, his motivation to sink MORE money into the deal would be only for a known or valued customer.
CrownHawg is offline  
Reply


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.