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Beware of Castle Marine Outlet

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Old 09-17-2011 | 01:03 PM
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I BLEW MINE UP 2 HOURS AFTER I BOUGHT IT... FIXED IT IN 1 DAY AND 20 HOURS LATER I SPLATTERED AN OUTDRIVE ALL OVER CUMBERLAND... FIXED IT THAT DAY AND FINISHED THE PARTY.

ITS PART OF BOATING!!!!!!!!!!!!!!!!!!!. NOTHING IS GUARANTEED IN THIS WORLD. NO DIFFERENT THEN THE BRAND NEW CARS THAT I HAVE TO FIX EVERYDAY. EVERYTHING IS JUNK SOME JUST LAST LONGER THAN OTHERS!!!!!!!!!!!!

TINMAN ARE YOU AGAIN???
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Old 09-17-2011 | 02:43 PM
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AS IS means AS IS- No warranties.

The dealer offered to look at it. No warranty= you pay.

To make things more interesting, the boat has Volvo Power. Not many dealers or shops deal with Volvo, they deal with Merc.

Not that Volvo is bad, just limited repair facilities and parts availability. The first boat I bought many years ago was Volvo powered. Big mistake on my part regarding easy service and parts availability. Nothing wrong with them, just cant walk in and pick up Volvo parts like you can Merc.

With the boat you looked at & eventually bought: with a new engine, and new upholstry, then adding Vovlvo into the equation, I would have def looked at something else. Several Red Flags for me.

The dealer probably works on Merc primarily as do most shops, so chances are he wouldnt have a Volvo scan tool, or many if any parts.

Boating isnt cheap. Things break, things need regular service and maintainence. How much do you think the guys with twin engines, or tripples like me, spend to keep things up or repaired ?

Cruiser type boats usually sit in the water for long periods of time, so they are not as easy to maintain as trailered boats, and that is only if the owner is capable and has the knowledge to do so. Cruisers really need to be looked at hard, real hard.

If you dont like the costs of a single engine boat, dont ever buy anything else other than a single. You will really hate boating life then.

If you want a cheap hobby, get into rock collecting. Boating aint cheap. It always cost money. Welcome to boating and enjoy your new boat.

Last edited by 45Tripps; 09-17-2011 at 02:53 PM.
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Old 09-17-2011 | 04:26 PM
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Originally Posted by tinman565
Did you completely read the dealers response ? He said they asked Willy to bring the boat back numerous....NUMEROUS times. He refused. How did they "drop the ball" ?
Why yes I did! Several times thank you!
What part of what I, Fast Willy, or others have said don't you
comprehend? Remember 35 YEARS in business. This was not
Jo Bob's Vehicle Sales that sprung up over night in an empty
parking lot.

Fast Willy called Castle Marine Outlet first! He was told by the
SERVICE MANAGER that they did not have the proper connector
to scan his Volvo Penta engine. So why bring it there? If they did
have the scan tool ready to go then yes Fast Willy should have let
Castle Marine try to make it right. But that is NOT the scenario. Why
bring the boat to the dealer and let it sit while they order the proper
tools, diagnose the problem, order parts, then get around to fixing
it? It's Summer. The Dude wanted to go boating.
Fast Willy is NOT looking for excessive amounts of free work or
parts.
Now will a scan tool show a potential "fuel pressure/fuel pump"
issue if you know where to look? Do the pumps get weak first or
do they just fail outright? This problem may have been foreseen by
a good mechanic and fixed before the boat died the second time.
If yes then Fast Willy will have to eat the fuel pump cost.

If you can't service Volvo Penta equipment then DON'T sell it.
And NO as-is does not mean as-is. One merely needs to watch a
few episodes of Judge Judy to realize this. Now would a 30-day
implied warranty on an 8 year old boat be excessive? Yes. On a
two year old boat? No. But come on folks. 3.8 hours? I put that
much time on the meter idling in the slip waiting for the girls to
quit yakking, put their stuff away, then putting around the lake
before having to get back to a harbor so that they can tinkle!

No the customer is not always right. But some of the attitudes
shown here is why OSO has scam artists and unscrupulous
businesses that we won't be getting rid of any time soon.
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Old 09-17-2011 | 04:48 PM
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this **** is too funny!!!
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Old 09-17-2011 | 05:47 PM
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From: Wilson, NY
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dbkski...you said it yourself....they have 35 years in the business.
You dont stay in business that long, and not know a thing or two about how to deal with whiners, hustlers, and pouty babies. " Wahhhhhh !!!...my little sponge thing that floats my keys fell off right after I left your dealership....I put it back on myself, and now you owe me $200 for my labor... Waaaaaahhhh" !!!! Yeah right.

They asked him to bring it back....how do you know they wouldnt have borrowed a scanner, or bought one for themselves ? Answer my previous question...how do they know he REALLY had the problems he said he had, and now wants money for ? You talk about hustlers on here...maybe he's one. Probably not, but theres no way anybody...ANYBODY..is gonna pony up money for something they havent seen for themselves.

35 years in the business....not 6 months...remember that.

Last edited by tinman565; 09-17-2011 at 05:50 PM.
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Old 09-17-2011 | 06:05 PM
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Yes. 35 years in business and you don't have the proper tools to
service something you just sold? Come on now. What a joke.

Fast Willy - sue them. Prove these guys wrong. Enough said. Bye.
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Old 09-17-2011 | 06:25 PM
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From: Wilson, NY
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Originally Posted by dbkski
Fast Willy - sue them. Prove these guys wrong. Enough said. Bye.
I'll bet he wont...and I know I'm not wrong about that.
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Old 09-17-2011 | 06:58 PM
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Originally Posted by tinman565
I'll bet he wont...and I know I'm not wrong about that.
Thats about the first thing you said I agree with. I'm not suing them, but I sure will let people know how they run there buisness. The more you respond the more I wonder if you work for them. Nuff said, Tinman 565 one day I hope you go thru this.
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Old 09-17-2011 | 07:03 PM
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Originally Posted by tinman565
It was 100% ready the first time....YOU TOOK IT FOR A SEA TRIAL RIGHT ? (and it must have ran great)

You must have been happy with it....CAUSE YOU BOUGHT IT !!

THERE IT IS !!!!!!
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Old 09-17-2011 | 09:12 PM
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Originally Posted by Fast Willy
Thats about the first thing you said I agree with. I'm not suing them, but I sure will let people know how they run there buisness. The more you respond the more I wonder if you work for them. Nuff said, Tinman 565 one day I hope you go thru this.
I dont work for them. I'm a Journeyman Skilled Trades worker for General Motors. And I doubt this will ever happen to me....cause I wasnt raised to nickel and dime people.

Enjoy your boat sir.
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