CORRECTION ROBBY.... Concept Boats did not wrecked your buddy's boat EXPORT MARINE TRANSPORTAION was the one handling it NOT Concept.... Please get your facts straight....

I'm a contractor. I get a job and have a subcontractor do the job. They mess it up. I don't say to my customer that it wasn't my fault, it was XYZ subcontractor that you've got an issue with.

:eek:

Huh? your Concept and your friends Concept are wrecked? Who was doing the trailering? Concept with their own truck and trailer or a private company?

What is the latest with you Concept that fell off the trailer? Did you fill an insurance claim and get it either totalled or fixed?

Hey FeverMike - give me a shout in PM or at mister(dot)noneya(at)gmail(dot)com - I've been trying to track you down! :)

Who hired Export Marine?

sent you an email.:drink:

well concept did wreck my boat ,not a contractor

Why in the name of getting another boat wouldn't your insurance carrier just subrogate this claim with the other carriers?

There seems to be 2 sides to this story...you say Concept wrecked your boat and Concept says the tow company wrecked your boat.

Why is the world have you not turned this over to your insurance company or a lawyer?

All I know is Concept has wrecked their reputation this.......I wouldn't even consider buying one after reading this.

Yeah that is what I am trying to figure out....I guess we will never know the truth.

Been away for a while...
 

This sounds like a real unfortunate situation. However, I know Susan, Luis and the rest of the folks and Concept. I would be very surprised to find that they haven't done everything in their power to resolve this timely.

Good luck

What was the final outcome with this situation?

still no boat ,still paying concept says after 18 month that they can fix it
it will be to years on may 22
unreal, should have a court date soon

Susan? any comment?

Robbyd3, thanks for the update...please keep us posted on the court date.

Bill, ya really think Susan will comment on this website? I don't.

wow

Just the fact the guy still doesn't have his boat yet he has been making payments on a wrecked boat tells me Concept definitely didn't do the right thing!

yup, we were all wrong and she's at the top of the customer service food chain

Yup...hope he has a awesome lawyer...I know one that he could get that would fry them.

This is very sad...for a coampy like Concept. I once owned a Concept but only kept it for 1 year.

WOW...what a complete nightmare. I have been considering a Concept for my next boat since I'm done with I/Os...this has altered my thinking for sure. BTW...who is your insurance carrier? Did Concept actually have insurance for delivering boats?

as a FORMER concept owner I cant believe they cannot bring a resoloution to this!

i have heard of very sad stories regarding insurance companies in the states , some that didnt pay out in the last of the hurricanes peoples lives being ruined......i am glad that there are serious rules for insurance companies in canada
my best wishes to you for a good outcome to this nightmare
its been my experience though that the longer things go on ........

What a shame that you have altered your thinking of purchasing a concept boat just because of 1 situation. Would your mind be altered if it would Fountain, Nortech or any other boat company? Just because other companies have not posted their problems on offshoreonly does not mean that they may have had a simular problem. Don't you think!

Fountain and Nortech would not have pulled this. Period

Silence from Concept propagates suspicion. Two years and no boat or resolution is beyond comprehension. Not everyone on this site is wealthy, many work hard to meet their monthly obligations to enjoy this hobby. But to pay for two years of debt service along with storage contracts (at least for the first year) insurance et al. with nothing to show for it is preposterous. I'm sure there've been some details left out by the OP, his posts are not detailed and somewhat elusive, but puhleeze...2 years? I live in CT...how would I have confidence in Concept if they were shipping my boat from FL if they can't even settle on an insurance claim. There's a bunch of stuff that doesn't add up here and neither party are supplying the facts. But again...silence propagates suspicion.

Quote:
Originally Posted by joeya
What a shame that you have altered your thinking of purchasing a concept boat just because of 1 situation. Would your mind be altered if it would Fountain, Nortech or any other boat company? Just because other companies have not posted their problems on offshoreonly does not mean that they may have had a simular problem. Don't you think!

I thought the customer posted this not Concept. Lots of Companys have problems, and some may be even this severe, however they may not be posted here or elsewhere because perhaps they are resolved in a timley manner. I only know what I have read here, and it seems 2 YEARS is a very long time, all the while being financially obligated. just my .02
What would do if the shoe was on the other foot??
I hope the owner gets to use his boat sooner than later.

keep in mind if lawyers are involved it would be wise for Concept to talk, I know they were silent from the beginning so that doesnt look good, I gotta believe there is two sides to this story, I can tell you I would be absolutely livid if It was my boat.

Wow, what a terrible situation. Concept should really think about resolving this... I know the guys at Erikson , to bad they got into this.

I wouldn't touch a concept after reading this thread.

Other companies may have similar problems, but they're still here aren't they? Let's go with one of you're choices, such as Nortech. Why are they still doing ridiculously good??? Because they rarely have problems and if they do.... they resolve them in an ETHICAL AND REASONABLE manner. Unlike yourselves.:mad:

Just meet robby today at smoking the sound OSS boat races! Realy nice guy said he had a consept and I made the remark about all this and consept. Never would have guessed it was this guy... Never said a word about it untill I did and couldn't go in detail for legal reasons but this a messed up for this guy he should get a new boat And comps for all this i will never buy one!

My wife and I have been THINKIN of selling our Young20 to buy CONCEPT30 for the last year or so...... !!!!!!!!!!!


But I/we keep coming back and reading this tread and have to say its PULLED the PLUG on our excitement:(


Sucks to keep reading this BS bout a boat you look at pics of most every night on the net to get ideas for ordering a new one:eek:

joeya, so you work for Concept...what the heck is going on here with this person's boat?
This thread is not good for your company. Why hasn't Concept spoke up about this and done something to fix this horrible issue?

boat on the side of i-75

still no resoloution??

Going on VACATION the week of the 4th to Anna Maria Island....was going to ride over to the dealer/Erickson near Sarasota and look at the Concepts again......NEVERMIND!!!:bsflag:

Oh Yea....I also called Concept bout 6 months ago and ask to speak to somone about a new boat.....girl said everyone was busy and could someone call me back.....???....I said sure here my number......STILL WAITING ON THAT CALL BACK!!!!!!!!!!!!

I'm also curious as to why like 99% of all Concepts listed on boattrader.com for the last year is still listed!!!????
Example...http://www.boattrader.com/listing/20...PT-30-94485610

OH welll...........

big boat race here this weekend should be fun

This is a sad story, I will not recomened anyone to Concept due to this.... This has taken way to long, there's no excuse..

I ordered a 2009 36 Concept last year after meeting with Luis and seeing seeing several of the boats run around for years. I had everything custom done on the boat to the way I wanted it. Luis and the concept team has always taken care of me. I know several people with the boats and they all love them. I wouldn't let one bad story effect someone's judgement when it comes to buying a boat from them. I read this thread over the years and really question this whole thing. I am 100 percent happy with my boat. Just my two cents.