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Fountain Customer Service

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Old 05-10-2004, 04:50 PM
  #41
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Yeah the have a new dealer in the Chicago burbs and one in the Indy burbs.

Glad everything worked out.
 
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Old 05-10-2004, 04:53 PM
  #42
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Thanks again everyone
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Old 05-11-2004, 12:28 AM
  #43
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That's great news!
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Old 06-02-2004, 08:16 PM
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Wow! I just found out that my dealer (Shorline Marina at Smith Mountain Lake) dropped Fountain because of their poor service to them. Unfortunately, for Fountain, Shoreline picked up Sunsation and they are selling the hell out of them. Too bad Reggie, you have to pay attention to your customers!
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Old 06-02-2004, 09:25 PM
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That's awesome! Wait until you see how great Sunsation customer service is. Best I ever dealt with. With all 5 of my boats

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Old 06-02-2004, 10:48 PM
  #46
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My buddy ordered a 35 with 525s and has a contract that states if he did not have the boat by last weekend foutain would pay $1000.00 per day. They told him it would not be done and they were not going to pay the 1K per day. They sold him the Power Boat test boat with 575s and chillers for an extra 15K, it showed up in WI on Sun. with stess cracks in it so he refused it and sent it back...Who knows when he will get his boat which he ordered...
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Old 06-02-2004, 10:51 PM
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bummer. JC,where do you boat?
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Old 06-02-2004, 11:13 PM
  #48
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[QUOTE=check freak]Yeah the have a new dealer ...and one in the Indy burbs.
QUOTE]

Who is that? I have seen a couple new Fountains on the lake where I stay the last couple of weekends. Just figured they were outta towners. Never heard of a new dealer around Indy.
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Old 06-03-2004, 09:16 AM
  #49
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Quote:
Originally Posted by Spectre Man
Wow! I just found out that my dealer (Shorline Marina at Smith Mountain Lake) dropped Fountain because of their poor service to them. Unfortunately, for Fountain, Shoreline picked up Sunsation and they are selling the hell out of them. Too bad Reggie, you have to pay attention to your customers!
How can you compare Sunsation with Fountain? As for poor service from Fountain to their dealers it sounds like it might be an internal problem with the dealer. They might not have the right people to do the job. We all can point the finger at someone else but let's take a closer look at what we can do to make boating fun and more enjoyable and stop complaning. It's not a perfect world out there, yes we will have problems and if we work together to solve them everyone will WIN.

P.S.
Sunsation builds a fine boat
 
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Old 06-03-2004, 09:25 AM
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maybe Fountain didn't want them anymore? What are the facts.
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